Frequently Asked Questions

Archive 2024-2025

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Additional Resources

Account Information

Benefits

Benefit Information

Advantages of Membership

Eligibility/Cost

Am I Eligible to Enroll in Student Health Insurance Plan?

Online Enrollment

Claims

Regulatory Notices

Enhanced Products

Optional Dental Plan

Offered in partnership with Cigna Dental

Contact

Enrollment Information

Academic HealthPlans, Inc.
PO Box 1605
Colleyville, TX  76034

Benefits/Claims

Total Scholastic Solutions (TSS)
1 (866) 914-5333
Customer Service

Cigna Dental

This service is not administered by Academic HealthPlans.

Academic Vision Care (AVC)

1 (888) 974-3020
Monday - Friday 6 AM - 7 PM PST

Telehealth Solution

AcademicLiveCare (ALC)

24/7 In The Moment Counseling

ASAP - Academic Student Assistance Program

988 Suicide & Crisis Lifeline

Hours: Available 24 hours
Languages: English, Spanish
988
Dial 988 from any phone to be immediately connected